{"id":16599,"date":"2023-05-03T18:34:02","date_gmt":"2023-05-03T16:34:02","guid":{"rendered":"https:\/\/braziliancurly.it\/politica-de-reembolso-e-devolucao\/"},"modified":"2024-07-20T10:52:51","modified_gmt":"2024-07-20T08:52:51","slug":"politica-de-reembolso-e-devolucao","status":"publish","type":"page","link":"https:\/\/braziliancurly.it\/pt-br\/politica-de-reembolso-e-devolucao\/","title":{"rendered":"Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16599\" class=\"elementor elementor-16599 elementor-1322\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-91d89af e-grid e-con-boxed e-con e-parent\" data-id=\"91d89af\" data-element_type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c912551 elementor-widget elementor-widget-heading\" data-id=\"c912551\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ad8ad41 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ad8ad41\" data-element_type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b6a19c2\" data-id=\"3b6a19c2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a7437e0 elementor-widget elementor-widget-text-editor\" data-id=\"6a7437e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\u00a0<\/p><p style=\"caret-color: #000000; color: #000000; margin: 0cm 0cm 0.0001pt;\"><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262; border: 1pt; padding: 0cm;\">Direito<\/span> <strong><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262; border: 1pt; padding: 0cm;\">de Retirada<\/span><\/strong><\/p><p style=\"caret-color: #000000; color: #000000; margin: 0cm 0cm 0.0001pt;\"><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262;\"><br \/>Cumprindo o disposto na d. lgs. 206\/2005, o cliente, enquanto consumidor, pode rescindir o contrato de venda, sem necessidade de especificar o motivo e sem penaliza\u00e7\u00e3o, no prazo de 14 dias \u00fateis a contar da data de entrega dos Produtos adquiridos. Para exercer o direito de rescis\u00e3o, o cliente dever\u00e1 enviar, dentro deste prazo, um e-mail para o Atendimento ao Cliente <span \n                data-original-string='ioLlFKUyd9vtDKBaskeP4w==bbdGqvt37S7S2Wzujv9+b1HQPIfRywzePrjF07+Sn5NKzA='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">************<\/span>ly.it<\/span>, indicando:<br \/>(i) o n\u00famero do seu pedido;<br \/>(ii) o n\u00famero da fatura, se solicitado no momento do pedido;<br \/>(iii) os Produtos para os quais pretende exercer o direito de retirada;<br \/>(iv) quaisquer dados banc\u00e1rios para o reembolso que ser\u00e1 feito atrav\u00e9s do mesmo sistema\/canal de pagamento do pedido<\/span><\/p><p style=\"caret-color: #000000; color: #000000; margin: 0cm 0cm 0.0001pt;\">\u00a0<\/p><p style=\"caret-color: #000000; color: #000000; margin: 0cm 0cm 0.0001pt;\"><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262;\">Aviso pr\u00e9vio por telefone \u00e9 bem-vindo em 392.17.97.446 ou 340.72.38.912<\/span><\/p><p style=\"caret-color: #000000; color: #000000; margin: 18.75pt 0cm;\"><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262;\">O cliente ter\u00e1 que aguardar um comunicado da TricoAfro\/Brazilian Curly autorizando a devolu\u00e7\u00e3o dos Produtos. No prazo de 14 dias \u00fateis a contar da recep\u00e7\u00e3o desta comunica\u00e7\u00e3o, o cliente dever\u00e1 enviar, \u00e0s suas custas, os Produtos para os quais foi exercido o direito de rescis\u00e3o para o endere\u00e7o comunicado pela Brazilian Curly<\/span><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262;\">. Dentro de 10 dias \u00fateis ap\u00f3s o recebimento da mercadoria, Brazilian Curly<\/span><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262;\"> reembolsar\u00e1 os Produtos objeto de retirada, excluindo os custos de envio. O envio e os meios a serem utilizados para a devolu\u00e7\u00e3o ser\u00e3o por conta do cliente. O cliente n\u00e3o pode ser compensado em caso de perda ou dano dos Produtos. <\/span><span style=\"color: #626262; font-family: 'Century Gothic'; font-size: 14px;\">A Brazilian Curly<\/span> <span style=\"color: #626262; font-family: 'Century Gothic'; font-size: 10.5pt; letter-spacing: 0px;\">reserva-se o direito de n\u00e3o aceitar a devolu\u00e7\u00e3o de Produtos danificados, deteriorados ou adulterados, devolvendo-os ao cliente com custos adicionais de transporte.<\/span><\/p><p style=\"caret-color: #000000; color: #000000; margin: 0cm 0cm 0.0001pt;\"><strong><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262; border: 1pt; padding: 0cm;\">Produtos danificados, n\u00e3o conformes ou erros de entrega<\/span><\/strong><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262;\"><br \/>Ao receber os Produtos, o cliente \u00e9 obrigado a verificar se os mesmos correspondem aos indicados no pedido de compra e se a embalagem est\u00e1 intacta e sem danos.<br \/>Em caso de erros na entrega dos Produtos, embalagens n\u00e3o intactas e encomendas ou pacotes claramente danificados, obriga-se o cliente a n\u00e3o proceder ao levantamento dos Produtos, comunicando de imediato os motivos \u00e0 transportadora, bem como ao Servi\u00e7o de Apoio ao Cliente. (por telefone +39 3921797446 \/ +39 3407238912) ou por e-mail <span \n                data-original-string='Uc73DRsFnIvSbptwTS1N+w==bbdyuq2L7GBZtkS6XeESZLdG2y+qEcT2R1rcGp2HY9UrO0='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>in<span class=\"apbct-blur\">**<\/span>@<span class=\"apbct-blur\">************<\/span>ly.it<\/span>) o mais tardar 48 horas \u00fateis ap\u00f3s a entrega do mesmo. <\/span><span style=\"color: #626262; font-family: 'Century Gothic'; font-size: 14px;\">Brazilian Curly<\/span><span style=\"font-size: 10.5pt; font-family: 'Century Gothic'; color: #626262;\"> proceder\u00e1 \u00e0 verifica\u00e7\u00e3o do que foi comunicado pelo cliente e posteriormente entrar\u00e1 em contacto com este para acordar as modalidades e condi\u00e7\u00f5es de substitui\u00e7\u00e3o dos Produtos ou de reembolso do pre\u00e7o.<br \/>Mesmo que a embalagem esteja intacta, os Produtos devem ser imediatamente verificados pelo cliente, que na presen\u00e7a de erros e\/ou outras anomalias \u00e9 obrigado a comunic\u00e1-lo atrav\u00e9s do Servi\u00e7o de Apoio ao Cliente 392.17.97.446 \/ 340.7238.912 ou atrav\u00e9s do e-mail info@ braziliancurly.it no prazo de 8 dias ap\u00f3s o recebimento do mesmo.<\/span><\/p><p>\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o \u00a0 Direito de Retirada Cumprindo o disposto na d. lgs. 206\/2005, o cliente, enquanto consumidor, pode rescindir o contrato de venda, sem necessidade de especificar o motivo e sem penaliza\u00e7\u00e3o, no prazo de 14 dias \u00fateis a contar da data de entrega dos Produtos adquiridos. Para exercer o direito de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-16599","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.5 (Yoast SEO v28.0) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o - TricoAfro<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/braziliancurly.it\/pt-br\/politica-de-reembolso-e-devolucao\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de Reembolso e Devolu\u00e7\u00e3o \u00a0 Direito de Retirada Cumprindo o disposto na d. lgs. 206\/2005, o cliente, enquanto consumidor, pode rescindir o contrato de venda, sem necessidade de especificar o motivo e sem penaliza\u00e7\u00e3o, no prazo de 14 dias \u00fateis a contar da data de entrega dos Produtos adquiridos. 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